Privacy Policy
2026-09-06
1. Controller
Krakowskie Centrum Rozwoju Łukasz Nieckula Chmieleniec 19a/43 30-348 Kraków Poland NIP: 6762110084 Legal form: działalność gospodarcza (CEIDG)
Trading as: VARENO
Contact: chat in the shop (on a phone: menu → Support); replies by email
Data protection contact: the controller named above, via the chat in the shop.
2. What we collect and why
| Purpose | Data | Legal basis (to be confirmed) |
|---|---|---|
| Completing an order | name, email, phone, delivery address | performance of a contract |
| Payment | order reference, amount, billing data passed to the payment provider | performance of a contract |
| Delivery | address and contact data passed to the carrier | performance of a contract |
| Customer account | email, order history | performance of a contract |
| Support conversations | messages, email, order context | legitimate interest / contract |
| Accounting | invoice data | legal obligation |
| Analytics | usage events tied to a pseudonymous identifier | consent |
| Marketing | email address | consent |
We collect only what is necessary for these purposes. We do not build hidden profiles beyond what is described here.
3. Recipients
Data may be shared with: the payment service provider, carriers, the email provider, the hosting provider, and accounting services. Each acts under a contract with the seller.
4. Retention
Order and accounting records are kept for the statutory period. Support conversations, analytics and marketing data are kept only as long as necessary for their purpose. Exact retention periods are available on request.
5. Your rights
You may request access, rectification, erasure, restriction, portability, and object to processing; where processing is based on consent, you may withdraw it at any time. You may also lodge a complaint with the supervisory authority.
6. International transfers
Where a processor operates outside the EEA, appropriate safeguards apply. Details are available on request.
7. Cookies
See the Cookie Policy.